Customer Service

Sports nutrition – Sportswear – Training equipment

Information on shipping

 

Order confirmation

Once we receive your order we will send you a confirmation e-mail with information about your order. Make a habit of always checking your order confirmation, so that everything looks OK, if there are any questions, please contact our customer service immediately. Save the order confirmation for a case of contact with customer service. When you contact us it is good if you can provide a customer number/order number. Always check the contents of the package and ensure that it corresponds with your order confirmation.
 

Customer service: 

Mail: contact.eu@gymsector.com or via the form under "Contact Us".
 

Shipping costs 

For orders under 79,90 EUR = 7 EUR. For orders above 79,90 EUR = Free shipping.
 

Delivery

We can only deliver our products to countries listed below (International shipment). Normally you will receive your package within 3-7 working days. For bigger campaigns, it may take a little longer. Smaller orders with backorder will be shipped when all items are back in stock. We reserve the right to remove products with backorder from the order.
 
If you have provided an incorrect address, and we have sent you a package, a fee for change of information will apply (the fee is charged in conjunction with the change). It may take up to 48 hours to carry out the change. 
 
If you cannot be found under the registered address, the shipping service will leave a notification at the initially specified address. This notification will state that you need to pick up a package at the nearest post office.
 
 *When we refer to days, we refer to normal working days. This is Monday-Friday excluding public holidays.
 

International shipment

Gymsector ships through DHL World. Currently we do not ship to the UK, Germany, Canary Islands or any other unstated country. For shipping to Sweden, Denmark, Finland, Norway or Austria please use our local sites. Gymsector currently ships to these countries, and works together with the following delivery partners: 

 

Country: Delivery Partner: Delivery to:
Belgium bpost Front door
Bulgaria Bulgarian Post Retail outlet
Croatia Croatian Post Front door
Cyprus Cyprus Post Retail outlet
Estonia Eesti Post  Retail outlet
France La Poste (Coliposte) Front door
Greece ELTA /DHL Express Retail outlet / Front door
Ireland An Post Front door
Italy DHL Express Front door
Latvia Latvijas Pasts /DHL Express Retail outlet / Front door
Lithuania Lietuvos Pastas Front door
Luxembourg P&T Luxembourg Front door
Malta DHL Express Front door
Netherlands PostNL / Selektvracht Front door
Poland DHL Express Front door
Portugal CorreiosPT/CTT Expresso Front door
Romania CARGUS Retail outlet / Front door
Slovakia Slovenska Posta Front door
Slovenia Posta Slovenije Front door
Spain Correos Front door
Czech Rep. Ceska Posta Front door
Hungary Magyar Posta Front door